Leondrino account update

theowner

New member
Joined
Jan 27, 2019
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Hello i receive this msg at my lendrino wallet :


QUOTE:
Please complete your profile data


Dear STT holder,
First of all we want to thank you again for your participation in our ITO and your trust in our project of MATERIA.ONE.
At the moment we are hard working on MATERIA.ONE, the next Auctions and further products for the MATERIA.ONE shop.
Please complete your data
To provide the invoices for your purchase, we need to ask you to complete your data in your account.
Click on your profile in the upper right corner and choose “Manage account”. Please fill in all mandatory fields (marked with a red * ) and provide all the information in the section “Your current address”. Please do not forget to save after you finished.
Please complete these data until April 22nd. Otherwise we need to set your STARAMBA.Token on hold and you will not be able to take part in the restricted trade nor make purchases in the MATERIA.ONE shop.
As soon as you completed your data or are unsure if everything is filled out correctly, please write to support@staramba.com and include a screenshot and we unfreeze your STTs.
Please start your KYC
Furthermore, please start your KYC process if you did not complete it yet.
Therefore, we kindly ask you to get in touch with us at kyc@staramba.com.
If the KYC is not finished until April 30th, we will set your STTs on hold and you cannot take part in the restricted trade nor make purchases in the MATERIA.ONE shop.
Accredited Investors
You are from the USA (US citizens or resident with a different ID) and took part in our ITO? Please get in touch with us to get a document that needs to be filled out at support@staramba.com. If you are unsure whether you qualify as accredited investor or not, please turn to your tax advisor or lawyer.
Please make sure to contact us and provide the data until April 30th.
Thank you very much for your attention.
Kind regards,
The Staramba support team



I update my profile and send email with screenshot to support@staramba.com but from 1 month no one answer me.

Please fix my account!
 

MATERIA.ONE

Administrator
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Hello theowner, can you please tell me the sender mail and your user data in order to check your account? Please send us a private message here in our forum to protect your data. Best regards
 

MATERIA.ONE

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Hello theowner, thank you for your information. We have received your data and will check your account. We will come back to you as soon as possible!

Best regards
 

MATERIA.ONE

Administrator
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Hello theowner, the support team is still on it. We are very sorry for that delay and asking for a little bit more patience. Best regards
 

theowner

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Jan 27, 2019
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Hello theowner, the support team is still on it. We are very sorry for that delay and asking for a little bit more patience. Best regards
Hi Materia.One im still waiting from 20 May to fix my account what is going on .
More than 1 month im waiting the simplest task on the world to be fix.
Is that the way your company work ?!?
 

RubensRainelli

SCAMMED Staramba Investor
STT Investor
Joined
Jan 24, 2019
Messages
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Location
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Website
t.me
Hi Materia.One im still waiting from 20 May to fix my account what is going on .
More than 1 month im waiting the simplest task on the world to be fix.
Is that the way your company work ?!?
Everyone knows that they fired 40% of the company. Maybe support is part of this firing 😕
 

Staramba Support

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Dec 11, 2018
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Hi,

We know it’s been a while now and please excuse this delay, but at the request of many investors, the deadline for submitting documents was extended by a few days. This deadline has now passed and a team will take care of everything now. Thanks for your understanding.

Best,

Your Staramba Support Team
 

dulleta

STT Investor
STT Investor
Joined
Jan 26, 2019
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Full of lies. I requested many times and they don't fix my problem for 8 months. LOL This company really sucks. I thought a German company will be professional but that's reality.
 

Staramba Support

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Full of lies. I requested many times and they don't fix my problem for 8 months. LOL This company really sucks. I thought a German company will be professional but that's reality.
Hi dulleta, could you please send an E-Mail to support@staramba.com or provide a ticket number so that we can have a look at your problem? Thank you!
 

MATERIA.ONE

Administrator
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Nov 27, 2018
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Dear dulleta,

we thank you for your trust and time and would be very happy to keep you in our community. Best regards, your MATERIA.ONE team
 
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